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Using linking statuses and the Linking by Status report can ensure that you are staying on top of your referrals and auxiliary testing. This report in combination with appropriate linking statuses, allows you to monitor that each outgoing referral letter gets sent. As well, if you are expecting a resulting appointment, you can flag the […]
In celebration of Earth Day today, we wanted to highlight ways that Visual-Eyes can help your practice reduce its environmental footprint. Reports – Save them to PDF on your computer rather than printing them. Sticky Notes – Use the ToDo module to pass messages and assign tasks to other co-workers rather than writing on paper. […]
Here are a few key steps to help collecting on outstanding accounts run as smoothly as possible: Run your Outstanding Invoice Reports, weekly Notify patients early with a phone call and try to collect over the phone Send missed invoice(s) immediately Monthly, send past due notices Call again, at different times of day It is […]
It is important to have an antivirus program to protect your clinic’s data and prevent interruptions of service related to viruses, hacking, and malware. Equally important, is to ensure your antivirus is kept up to date. Windows 10 now includes Windows Defender, which is a basic antivirus tool. Given the sensitivity of your data we […]
The new Integrated Lens Ordering feature from Visual-Eyes will allow your clinic to send job orders from within Visual-Eyes directly to your labs. Why use Integrated Lens Ordering? Reduce staff time Reduce data entry errors Shorten turn around times Allow real time job order tracking Lens catalogs can be downloaded Lens pricing can be updated […]
Our Visual-Eyes Practice Consultants have helped our clients: Understand and improve exam capture rates. Manage inventory more effectively. Reduce outstanding billings. Ensure that new staff are using Visual-Eyes to its fullest potential. Review and modify current clinic processes to ensure it is operating as efficiently as possible. Keep staff up to date on the latest […]
Properly recording your frame warranties helps you keep track of pending credits. This is also valuable data to help you evaluate the quality and profitability of a frame or brand. To review how to best record frame warranties in Visual-Eyes, follow these steps in our warranty GUIDE. […]
Are you using any legacy Windows XP or Vista computers in your office? If so, it may be time for an upgrade. Why should I make the switch? Microsoft no longer supports these versions of Windows, and will not patch any security flaws or exploits which can leave you vulnerable. New software is generally not […]
Do you want to reach out to specific patients? Create your own custom export with our mailing export reports for targeted marketing, educational purposes, or internal data research and watch your business grow! You can create: Letters Envelopes Labels Patient counts Spreadsheets Stay on top of your patient communications and view our GUIDE for instructions […]
The Rx screen has been redesigned in VE7 with extra features and additional fields in preparation for online ordering. Some changes you will notice are: New background colour Previous rx and order status tab system is being removed Summaries will display relevant order information Click or enter into a minimized summary to expand and edit […]
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