Visual-Eyes
5216 48 Ave Red Deer AB T4N 3T9 (403) 314-1322
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How to Make Your Eye Care Practice More Efficient

Happy and confident female optometrist with crossed arms in clinic.

In today’s market, making sure your eye care practice runs efficiently can help you to stand out. But what are some steps you can take to increase its efficiency? There are several options available to help you do this. From data conversion software, to training, to something as simple as identifying the problem areas in […]

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Keyboard Shortcuts

Whether you are entering a new patient or completing an exam, memorizing and using keyboard shortcuts in Visual-Eyes is quicker than going back and forth with your mouse. Visual-Eyes makes use of general and exam specific keyboard shortcuts to help you navigate and save time. A few favorites include: Keyboard Shortcuts Ctrl S – Saves your work Shift Tab – Takes you back […]

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Email Campaigns Keep Patients Informed

Email marketing campaigns are available in Visual Connect, allowing your clinic to create and customize email blasts for newsletters, marketing, and educational material. Stay front of mind by keeping patients informed of office updates, the latest trends and promotions, and more. A detailed Email Campaigns Guide is available that covers how to create, pause, resume, […]

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How to Prevent Patient No-Shows

Doctor looking at clock waiting for late patient for appointment.

While no-shows can feel like an inevitable part of providing health care, there are plenty of actions you can take to prevent patients from missing or forgetting about their eye care appointments.  From tweaking the patient experience in your eye care practice, to instituting our convenient and efficient Visual-Eyes software for bookings and reminders, here […]

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10 Tips to Increase Your Patient Retention

Happy optometrist with happy customer as doctor gives box of contact lens to her patient.

Running your eye care practice is a two-way street—patients need you, and you need them. But more than that, you need patients to fill your schedule and you want them to keep coming back.  When your patients are not returning, you might think that your practice is doing something wrong.  Here are 10 practical ways […]

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Avoid Waiting with Planned Support

There are two basic types of support.  1. UnplannedThis is where something unexpected happens and you need help in order to get it resolved. In these cases, support is only a phone call or email away.  2. Planned (e.g. inventory or equipment upgrades)This occurs when you know you will need support and the call can be scheduled for a future date/time. […]

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Tasks to Streamline Visual-Eyes

Do you have an eager team member looking for ways to help your clinic?  We have compiled a list of tasks that can be worked on during a clinic’s downtime to help further streamline Visual-Eyes in your practice. Some of these ideas include: Implementing and customizing Integrated Lens Ordering Setting up Visual Care templates Implementing […]

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Visual-Eyes Support Services

At Visual-Eyes, we focus on helping you, our customers and simplifying your day to day activities. Our dedicated support team is here to assist with items including: Visual-Eyes maintenance and updates 24 hour emergency support General Visual-Eyes questions Equipment integration Minor report updates such as address changes We have a number of training resources available […]

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