Visual-Eyes
5216 48 Ave Red Deer AB T4N 3T9 (403) 314-1322
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Does your clinic have a Practice Procedure Guide?

Procedure guides are important for any successful business. They define processes as well as set standards, which is important for a consistent customer experience. There are a number of important benefits to having a procedure guide. They provides clarity on how to accomplish different tasks; ensuring consistent, quality service with knowledgeable employees. They are exceptionally […]

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Exciting News from Development!

Our development team has been busy on many fronts this past year, but one of the most exciting things we are working on is direct lab integration. This new feature will allow you to download lens pricing directly into your Visual-Eyes catalog. Using our markup functions, you can then create your personalized retail pricing. Once […]

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Collecting Verbal Consent

In today’s age of technology, gathering consent to contact your patients electronically is of the utmost importance in retaining and growing your client base. Collecting consent, especially deliberate consent, typically works best at the Front Desk during the check in process. Deliberate consent can be acquired in either written or verbal form. It is ideal […]

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How to Identify Spam

There has recently been a wave of ransomware programs affecting our clinics. Ransomware is a type of software that locks access to your system until a ransom is paid. We want to ensure that our clinics are diligently using best practices when working within their system to ensure that their patient data remains safe. The […]

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New Exam Features

Our development team works hard to continuously make improvements to Visual-Eyes in order to maximize efficiency for our clinics. Recently there have been some great features added to the Exam module that we are excited to share with you. Directly within Exam, you can now create billings and recalls, recommend invoice items, and view pre-test […]

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How CASL Affects your Clinic

Does your clinic send electronic communications, such as emails and text messages, to patients? As of July 1, 2017, Canada’s Anti-Spamming Law (CASL) will be in full effect and there are two key points to be aware of with regards to your practice: Implied Consent – Unless you have “Deliberate Consent”, you are only eligible […]

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Reports to Help You Stay on Top of Your Invoicing

With all that goes on with running a business, we sometimes forget how important it is to make sure we are collecting money for the products and services we provide. There are two equally vital parts to this collection process. The first, would be to confirm we are charging patients for all the products and […]

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The Computer Life Cycle

Proactively replacing your computers is key to keeping your office running at its most efficient. Generally speaking, most IT professionals agree that a computer should be replaced every three to five years. Though it is possible that your computer may last past this age, the likelihood of experiencing issues or complete failures increases, which can […]

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Exam Recovery

Visual-Eyes gives you the ability to recover exams that you may not have had the chance to save or if the exam was started on the wrong patient. Our exam recovery tool is a great feature for anyone that happens to experience a power outage, intermittent network issues, or inadvertent data entry errors. For details […]

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Capitalizing on Dispenser / Optometrist Chemistry

Intrinsically we know that based on personalities and work style, some people work together more effectively than others. Have you thought of how you might leverage this to increase productivity? By analyzing past performance, you can optimize your staff schedule. One way to use our Rx demographics reports, allows you to determine which dispenser/doctor combinations […]

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