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Track your Hours with Time Clock

The time clock feature is Visual-Eyes’ solution to accurately track staff hours within a clinic. In addition to tracking staff time, the time clock allows managers to run reports using the data gathered from timesheets for payroll and management purposes. We have created a Time Clock Guide that covers how to: Clock in and clock out View […]

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Spell Check Now Available with Exam Letters

Exam letters can be customized in a variety of ways, for example each doctor can have the option to have electronic signatures ready at a single click. You can also create multiple letter templates so that depending on the type of referral you are sending, you can quickly choose a template to act as a […]

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New: Customize Clinic Hours in Visual Care

Visual Care now has the ability for you to set your clinic’s hours. This will increase your team’s efficiencies by: Eliminating double entry. A ‘field’ or tag has been created to use when composing messages that will pull the details of your clinic hours and insert them into the message without you having to retype […]

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How to Configure your Consent Module

Patient consent is mandatory when sending any form of electronic communication as per Canada’s Anti-Spam Legislation (CASL). This took effect in 2014, and in response Visual-Eyes developed the consent module to effectively track patients’ permissions, ensuring emails and text messages are sent in accordance to this legislation. The consent module not only provides a way […]

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Comprehensive Guides to Billings

Visual-Eyes has Provincial Billing Procedure Guides to help keep your office financials running smoothly. These resources will guide you through the submission and remittance process. They outline: How to become your own submitter. Creating and uploading a submission file from Visual-Eyes. Downloading and processing a remittance file from Visual-Eyes. Handling invalid, cancelled, refused, and rejected […]

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Tips to Prevent Losing Crucial Data

Losing patient data would be a huge detriment to your business and may negatively impact patient care. The secret to prevent losing your data: running regular and complete backups – including storing them offsite. Ways clinic data can be compromised: 1. Theft Keep your server and your backups in a secure location. 2. Hardware Issues […]

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How to Maintain your CL Reorder Sales

The “Contact Lens Next Date” is a powerful retention tool within Visual-Eyes. It allows you to run CL recalls and notify patients to reorder before they run out of contact lenses. This Visual-Eyes tool aides you in providing valuable customer service. Our CL Next Date Guide explains how to: Set up CL Next Dates Use […]

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