Visual-Eyes
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Advantages of Visual Book


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Advantages of Visual Book

Visual Book gives your patients the ability to book appointments online from their computer or mobile device directly into your Visual-Eyes scheduler. There are two layout options available: Flex and Open. Flex – Designed to manage complex doctor schedules. Offers the flexibility to restrict appointment lengths and allows clinics to allocate certain appointment types to […]

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Preparing for Resuming Operations

If you have not done so already, it might be time to think about the steps your clinic can take towards re-opening, including: 1. Modifying your patient communications to reflect your new protocols Create or update Visual Connect and Visual Book templates ahead of time to inform your patients of: New hours Safety measures your […]

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Rebooking Patients During COVID-19

During this unprecedented time, many clinics have had to reschedule or cancel patient appointments due to health minister restrictions. Within Visual-Eyes, by using appropriate statuses, you are able to track these specific patients affected by COVID-19 and reach out to them again once regular operations have resumed. This increases your customer service level by ensuring […]

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Pausing of Visual Book Now Available

You now have the ability to pause Visual Book without going through Technical Support. We have made a series of short videos demonstrating how to: Suspend Visual Book Customize your web page’s message when Visual Book has already been turned off Turn Visual Book back on when ready  Please note: These features are only available […]

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Fill Your Schedule by Maximizing Recall Effectiveness

Visual-Eyes has tools in place to help streamline your recall process. Some of these tools include: Reports which assist with sorting patients by doctor and recall type. Interactive phone recall screen which allows you to make and track recall phone calls from the scheduler. Automated email and text messages, ensuring your patients are contacted for […]

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Streamline and Simplify Lens Ordering

Integrated lens ordering allows you to download online lens catalogs (including pricing and lens availability) from most major labs. While there are often thousands of options available, you may simplify the ordering process by narrowing down the selections. Visual-Eyes has an option that allows you to select your favourite lenses, alleviating the need to sift […]

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Same Day Notifications

Are you looking for more ways to remind your patients about their appointments and receive continued feedback? New reminder options are now available within Visual Connect that allow you to send additional email and text messages when patients have an appointment. Use these messages to: Send a confirmation of the appointment details when the appointment […]

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Export Presets for Reports

Visual-Eyes is now able to create report presets that allows for report automation. This is especially useful for recurring reports that you are running on a scheduled basis. Once the reports are exported to your desired location(s) they can easily be accessed. This feature is useful for: Users who need to access report results without […]

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