Visual-Eyes
5216 48 Ave Red Deer AB T4N 3T9 (403) 314-1322
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How to Spot Phishing Emails

Electronic fraud, theft, and other malicious online behaviours, such as phishing, have become an increasing threat. The most common form of phishing involves emails designed to look harmless and trick you into giving up personal information. Types of Phishing Email Phishing – These are often crafted identically to company service provider emails (e.g. Netflix or PayPal), asking […]

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Customize Visual-Eyes for Specialty Use

As clinics diversify into specialties (e.g. dry eye and vision therapy), Visual-Eyes can be leveraged to help keep your practice running smoothly. Multi-Booking Options – allow you to book a series of appointments efficiently.  Exam Forms – can be customized to track the additional testing and other requirements. New panels have been created, and custom panels may be built to meet […]

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How to Create a Strong Password

Short, simple passwords, though easy to remember, can be a liability. They are easy to guess and with password cracking programs take only seconds to get right. So what is considered a strong password? Weak Passwords Plain words (eg. “optometry” or “abc”) are easily guessed by a computer with a dictionary. Names of family and […]

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Telus Health Integration now Available!

Visual-Eyes has integrated with Telus Health to make submitting health claims easier. You can now submit to insurers directly from within Visual-Eyes; no more double entry through the Telus portal required! Other benefits of this integration include: Allocation amounts are automatically determined for you. Predeterminations and authorizations are automatically linked through File Linking. Insurance information […]

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Emailing from Visual-Eyes

With Visual Connect you can email invoices, prescriptions, and linked documents from within Visual-Eyes, helping to streamline communication to your patients. Templates can also be created and customized to standardize messaging, saving your practice even more time. For details on accessing and customizing this feature, read our Emailing from Visual-Eyes Guide. If you already have […]

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Streamline your Exam with Shortcuts

Did you know using your mouse slows down your data entry and screen navigation speed? Keyboard shortcuts are continuously being added to Visual-Eyes to improve your exam data entry process. The newest shortcut is a bookmark feature that creates hot spots within your exam, so you can quickly jump to key areas reducing the need […]

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Preparing for Frame Rep Meetings

Take the guesswork out of inventory management by managing with facts using Visual-Eyes’ inventory reports. Let the power of Visual-Eyes analyze your inventory data and provide your team with stats showing which frames, brands, trends and styles to purchase (or to liquidate). Analyzing your frame turn rate and your board composition data, you can be […]

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Product Support FAQ

When are the Product Support hours?Our team is available from 7am-5pm MST, and after hours for emergencies. How can I reach Product Support? Email ([email protected]) Phone (403-314-1322 x 1) Website Forum (www.visual-eyes.ca/forum) NEW Chat System What is the NEW chat system?Our chat system allows you to instant message our Product Support Team. It is available during regular […]

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Customized Appointment Links

Visual Connect and Visual Book offer custom booking buttons and links.  Patients can be sent a custom link to book the specific appointment type, time slot, and/or team member they require. Custom Booking Links can be used within: Marketing Campaigns Recalls Email Reminders Check out our Custom Buttons Guide for more information. If you would like to benefit […]

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Target your Mail Outs with Patient Demographics

Use patient demographics to group patients into different categories and send relevant personalized mail outs. These mail outs can help your clinic stand out and offer great value to your patients. Some message types you can send include: Newsletters Targeted Marketing Education With demographics, you can target your messaging to specific audiences to achieve better engagement. For more information […]

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