Visual-Eyes
5216 48 Ave Red Deer AB T4N 3T9 (403) 314-1322
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The Importance of Keeping Your Software Up to Date

There are multiple reasons why software updates are released and why you should keep them current. This applies equally to Windows, Visual-Eyes and any other software you might run within your clinic. Bugs/Security Exploits – Older software versions may have bugs or known security holes that could be exploited by hackers, which have since been patched. […]

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Keep Track of Your Rx Orders

The Visual-Eyes ‘My Orders’ screen allows for job order management including: One click access to Rx orders. Multiple parameters to filter the orders list to your specifications. Stay up to date with your notifications and happy calls. Bulk send and check statuses of job orders when using Integrated Lens Ordering. Ensure you are exceeding patient […]

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Spell Check Now Available with Exam Letters

Exam letters can be customized in a variety of ways, for example each doctor can have the option to have electronic signatures ready at a single click. You can also create multiple letter templates so that depending on the type of referral you are sending, you can quickly choose a template to act as a […]

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New: Customize Clinic Hours in Visual Care

Visual Care now has the ability for you to set your clinic’s hours. This will increase your team’s efficiencies by: Eliminating double entry. A ‘field’ or tag has been created to use when composing messages that will pull the details of your clinic hours and insert them into the message without you having to retype […]

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Managing Exam Tasks with ‘My Exams’

Visual-Eyes has various tools that help manage tasks so you can stay on top of your to-do list. One of these tools is the use of Exam Statuses paired with the My Exams screen. Exam statuses are used to track the progression of your exams. With these you can even recommend items to be invoiced, […]

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Benefits of the Routing Module

The Visual-Eyes Routing module is an effective way to electronically track and manage patients in your clinic. Key patient information is readily available, and you can maintain patient care by knowing who is where and how long they have been there. Additional benefits of the Routing module include: Maintain a paperless clinic as there is […]

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How to Configure your Consent Module

Patient consent is mandatory when sending any form of electronic communication as per Canada’s Anti-Spam Legislation (CASL). This took effect in 2014, and in response Visual-Eyes developed the consent module to effectively track patients’ permissions, ensuring emails and text messages are sent in accordance to this legislation. The consent module not only provides a way […]

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Emailing Features Now Available

With the help of Visual Connect, the newest release of Visual-Eyes now has the ability to email invoices, prescriptions and links, all from within Visual-Eyes.  The ability to email these documents benefits your clinic by: Allowing your clinic to remain paperless. Maintaining physical distancing in your practice. Patients now have their own electronic record of […]

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Comprehensive Guides to Billings

Visual-Eyes has Provincial Billing Procedure Guides to help keep your office financials running smoothly. These resources will guide you through the submission and remittance process. They outline: How to become your own submitter. Creating and uploading a submission file from Visual-Eyes. Downloading and processing a remittance file from Visual-Eyes. Handling invalid, cancelled, refused, and rejected […]

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Ensure your Clinic is Front of Mind

Did you know marketing campaigns are available in Visual Connect? This feature allows your clinic to create and customize email blasts for newsletters, marketing, and educational material. Keeping patients informed of office updates, the latest trends and promotions, and more. We have created a detailed Email Campaigns Guide that covers how to create, deactivate, pause and resume campaigns. […]

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