Visual-Eyes
5216 48 Ave Red Deer AB T4N 3T9 (403) 314-1322
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Advantages of Visual Book

Visual Book gives your patients the ability to book appointments online from their computer or mobile device directly into your Visual-Eyes scheduler. There are two layout options available: Flex and Open. Flex – Designed to manage complex doctor schedules. Offers the flexibility to restrict appointment lengths and allows clinics to allocate certain appointment types to […]

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Leveraging Visual Care for COVID-19 Protocols

As provinces reopen, Visual Care can help you manage the new challenges that arise due to required safety precautions. Visual Connect and Visual Book can assist you in communicating your new procedures to your patients by: Customizing existing messages with new COVID-19 protocols Attaching documents and check in forms for patients to fill out ahead […]

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Preparing for Resuming Operations

If you have not done so already, it might be time to think about the steps your clinic can take towards re-opening, including: 1. Modifying your patient communications to reflect your new protocols Create or update Visual Connect and Visual Book templates ahead of time to inform your patients of: New hours Safety measures your […]

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Rebooking Patients During COVID-19

During this unprecedented time, many clinics have had to reschedule or cancel patient appointments due to health minister restrictions. Within Visual-Eyes, by using appropriate statuses, you are able to track these specific patients affected by COVID-19 and reach out to them again once regular operations have resumed. This increases your customer service level by ensuring […]

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Pausing of Visual Book Now Available

You now have the ability to pause Visual Book without going through Technical Support. We have made a series of short videos demonstrating how to: Suspend Visual Book Customize your web page’s message when Visual Book has already been turned off Turn Visual Book back on when ready¬† Please note: These features are only available […]

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COVID-19: Communicating to Your Patients

Many clinics have questions on how they should proceed with staying on top of communications to their patients. Depending on your clinic’s unique situation, will determine which of the following options apply to you.  We have created guides with communication options available to your clinic if you choose to: Remain Open Close for Regular Scheduled […]

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How Visual-Eyes will Support your Practice during these Difficult Times

At Visual-Eyes, we are monitoring the situation with COVID-19 closely. We understand that these are extremely stressful times.¬† As your trusted partner, we are committed to supporting your clinic and recognize the financial impact of being limited to only providing essential services for your patients.  We want to continue to support independent optometry and help […]

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5 Tips to Help Inventory Run Smoother

Here are some tips that should be completed in the month leading up to your quarterly or annual inventory, to help your process run smoother: Run frame discrepancy reports to isolate and fix potential errors ahead of frame inventory counts. Consider purchasing an inventory scanner if you have a large inventory. If you have a […]

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Microsoft Ends Support to Windows 7

As of January 14, 2020, Microsoft has ended support to Windows 7. This means that the operating system will no longer receive software and security updates, and Microsoft will no longer be offering technical support for any issues that arise. Without ongoing security updates, the number of system vulnerabilities will continue to grow, making any […]

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