Our Services
Services to Optimize your Office
When you choose our comprehensive software solution, you also gain access to the Visual-Eyes support network. We will be there every step of the way, from setup to retirement. Here are just some of the ways we ease your transition.
Take your patient data with you
We have years of expertise converting data from a number of third-party systems including IFILE, OD Office Pro, EnVision, Optosys, Genie Solutions, My Vision Express, and even custom systems. Our team collaborates with yours through a pre-conversion stage, allowing your staff to familiarize themselves with Visual-Eyes. Our experienced professionals will ease their anxiety and ensure the integrity of your converted data.
We are here to help
Our expert and friendly practice consultants work to guide your team through the Visual-Eyes implementation process and beyond. Whether you are an established clinic or just starting out, your dedicated practice consultant will be there to personalize your onboarding experience and address the needs of your individual clinic. They provide your staff with ongoing training, help to customize Visual-Eyes, and work to streamline your processes.
From any location to any location
Visual-Eyes is designed from the ground up to not only support but to integrate multiple locations. This allows you to manage patient flow, maintain office communication, and share data through all clinics at once; saving you time, improving customer experiences, and improving multilocation management.
How can we help you?
We are the industry leader in practice management software, which means we need an industry-leading support team for our clients. Take comfort that the answer to your problem is never more than a phone call away.
Trusted by 400+ clinics across Canada
Click to see what they have to say about us!
The overall value of Visual-Eyes comes from helping to keep us organized and saving time. Visual-Eyes provides me the tools to easily manage by facts versus emotions. Through its various tracking and reporting functions, it helps with accountability. With a multi-location practice Visual-Eyes acts as a bridge to connect our locations in real time.
Dr. Trisha Beal, Owner
Brant Family Eye Care
I’m a recent graduate, so I’ve used nothing but electronic health record systems in school and on all of my rotations. After having assessed several systems, I chose to use Visual-Eyes. I am very happy that I made this decision as it has helped our office run very smoothly and seamlessly right from the start. Nicole was a wonderful trainer and got us up to speed on the features. In addition, as we started using the system and had to contact the technical help desk we have always found them to be very polite and helpful. I personally find that the software integrates all aspects of the exams incredibly well. I would definitely recommend this system to colleagues. We look forward to growing our business with the help of Visual-Eyes and the fantastic support team.
Kelly Enns, OD
Sage Creek Eye Centre
Visual-Eyes is essential to my practice – I couldn’t practice without it! Very user friendly.
Dr. Courtney Kennedy
Kennedy Eye Clinic
Visual-Eyes provides a comprehensive solution that allows me to manage every aspect of my practice. Visual-Eyes solves many problems in my practice from providing management information to marketing to helping provide excellence in patient care. The most valuable asset of my practice, my data, is protected and secured by people I trust.
Dr. David White, Owner
Westmount Optometrists
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