Technical Support Keeps Your Practice Running Smoothly

As a Visual-Eyes client you have access to our excellent technical support team. To ensure your experience with our software is positive, we provide you with a number of support options.

Our Support Team Offers:

Inbound technical support call centre during business hours, Monday through Friday
24-hour emergency response, even on weekends and holidays
Submit requests electronically by emailing [email protected]

Trusted by 400+ clinics across Canada

Click to see what they have to say about us!

One stop shopping – Visual-Eyes does everything to organize our client information and process our jobs for the lab. Customer Service is amazing! Your technical staff always find a solution or fix our issues quickly.

Melanie Elmslie, Office Manager
Just 4 Eyes Inc.

We could not run without a good software system. Visual-Eyes solves many problems by having everything in one program, inventory, EMR etc.

Dr. Dorothy Barrie, Owner
Invision Eye Care Centre

Visual-Eyes is essential to my practice – I couldn’t practice without it! Very user friendly.

Dr. Courtney Kennedy
Kennedy Eye Clinic

The biggest advantages of Visual-Eyes are the continued reliability, the user-friendly interface, and efficiency within the exam module. We benefit from consistency among our ODs on exam charting, practice statistics, administration, and invoicing; all within one system. Visual-Eyes has integrated all aspects of patient care and practice management for our office.

Dr. Lisa Scharf
Armstrong Optometry