Technical Support Keeps Your Practice Running Smoothly

As a Visual-Eyes client you have access to our excellent technical support team. To ensure your experience with our software is positive, we provide you with a number of support options.

Our Support Team Offers:

Inbound technical support call centre during business hours, Monday through Friday
24-hour emergency response, even on weekends and holidays
Submit requests electronically by emailing [email protected]

Trusted by 400+ clinics across Canada

Click to see what they have to say about us!

One stop shopping – Visual-Eyes does everything to organize our client information and process our jobs for the lab. Customer Service is amazing! Your technical staff always find a solution or fix our issues quickly.

Melanie Elmslie, Office Manager
Just 4 Eyes Inc.

Visual-Eyes provides a professional EMR that is well rounded to serve all aspects of our office. An easy to use program for all individuals. The largest impact was improving our efficiency in record keeping and px flow in office.

Dr. Rebecca Chippior
St. Lawrence Optometry

The biggest advantages of Visual-Eyes are the continued reliability, the user-friendly interface, and efficiency within the exam module. We benefit from consistency among our ODs on exam charting, practice statistics, administration, and invoicing; all within one system. Visual-Eyes has integrated all aspects of patient care and practice management for our office.

Dr. Lisa Scharf
Armstrong Optometry

We could not run without a good software system. Visual-Eyes solves many problems by having everything in one program, inventory, EMR etc.

Dr. Dorothy Barrie, Owner
Invision Eye Care Centre